FAQs

How can I get a discount?

Great question! All discounts are automatically calculated and applied at checkout.

To activate your discount, simply select the 4 plushies you'd like to purchase.

There's no need to hunt for promo codes or gift cards. You'll enjoy the savings on all eligible items in your cart.

How long is delivery?

 We aim to get your order to you as quickly as possible. Our standard shipping time is 7-10 business days, but please allow 1-3 business days for order processing.

Are the Kitties safe to machine wash?

Treat your Kitty like the little treasure it is! Gentle hand washing and air drying will keep it soft and cuddly for years to come.

What materials are the Kitties made from?

Your Kitty is made of high-quality plush materials, designed to be soft and cuddly.

What are your shipping costs?

We offer worldwide shipping! For orders under $49, a flat shipping rate of $5 applies. However, if your order exceeds $49, shipping is completely free to any country.

What payment methods do you accept?

We offer a convenient and secure checkout process. You can pay using major credit cards such as Visa, Mastercard, and American Express, or through your PayPal account.

How can I contact customer service?

Have a question? We're just a click away! Contact us through our website's live chat, email us at info@swaggyplush, or reach out to us on social media.

Can I change my shipping address after placing an order?

Unfortunately, once an order is placed, it's generally not possible to change the shipping address. 
While we can't change the shipping address after an order is placed, we can help you cancel the order and place a new one with the correct address.
To ensure a smooth delivery, please carefully review your shipping address before confirming your order.