Delivery Terms

Last Updated: December 29, 2024

Order Processing Time
All orders are processed within 1–3 business days after payment has been confirmed.
During peak sales periods (e.g., holidays, promotions), order processing times may be longer.
Once your order has been processed, you will receive an email confirmation with the shipping details and a tracking number to monitor your shipment.
Delivery Time

Delivery within Poland: 5–8 business days.
Delivery to other countries: 5–12 business days.
Delivery times may vary depending on the recipient's location, selected shipping method, and courier company.

Poland: 9.99 PLN
Other countries: 19.99 PLN
Shipping costs are automatically calculated at checkout based on the destination and weight of the ordered products.

Order Tracking
Once your order is shipped, you will receive an email with a tracking number.
The tracking number will allow you to monitor the shipment status on the courier's website.
Delivery Issues
If your shipment does not arrive within the expected timeframe, please contact us at swaggyplush.com@gmail.com.
In case of damage during transit, please contact us immediately and provide photos of the damaged package and contents.
Shipment Receipt
Please ensure that the provided delivery address is accurate and complete.
If the package is not collected due to customer error (e.g., incorrect address, absence of recipient), the customer will bear the cost of reshipping.
Additional Information
We are not responsible for delays caused by courier services, force majeure, or incorrect delivery details provided by the customer.
For international orders, the customer may be required to pay additional customs duties or taxes according to the regulations of the recipient's country.
Contact Information
For any delivery-related inquiries, please contact us:

These Delivery Terms are part of the SwaggyPlush Online Store Terms and Conditions and apply to all customers making purchases in our store.

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